Opening Hours

When we're open

The practice premises are open at the times below. Consulting times vary but usually start from 8.00am with the last appointments at 5:50pm.

Day Monday Hours 8.00am - 6.30pm
Day Tuesday Hours 8.00am - 8.00pm
Day Wednesday Hours 8.00am - 6.30pm
Day Thursday Hours 8.00am - 6.30pm
Day Friday Hours 8.00am - 6.30pm
Day Saturday Hours CLOSED
Day Sunday Hours CLOSED

We are closed on bank holidays. To view the surgery closures, please visit our events and closures page

When we're closed

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening

Less than urgent
If you need medical advice or to see a doctor call 111. There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Extended Hours Appointments

We do offer some pre-bookable extended hours appointments on a Monday and Tuesday evening. These are only available by pre booking the appointment and we would like to offer these to patients who aren't able to attend appointments within normal working hours. Please note that during these hours there is no telephone service after 6.00pm. Urgent calls will go to Out of Hours Service until 6.30pm and then please call 111 if you have an urgent medical problem which cannot wait until the surgery re-opens. Please also note that the Saturday morning surgery has now been stopped.

We're here for you evenings and weekends

Evening and weekend appointments are available at this GP practice or at an NHS service nearby – including for your vaccinations, health checks and screenings.

Book with the reception team

Improved Access

On the 1st October 2018 Improved Access was launched nationwide.

You can now see a GP or other healthcare professional during:

  • Weekday evenings between 6.30pm and 8.00pm (some practices offer early morning appointments)
  • Saturdays and Sundays/Bank Holidays

These appointments offered could be:

  • At your registered practice
  • At another local GP practices
  • At another local NHS service - such as a General Practice Hub

What type of appointments are available?

Evening appointments between 6.30pm – 8pm Monday to Friday will be offered by a practice in your local area. These appointments will be offered by a range of clinical professionals. Some practices in your local area may offer early morning appointments. 

On Saturdays, a clinical professional will be available between 8.00 am to 12.00 pm at a practice in your local area (times may vary).

On Sundays and Bank Holidays a GP will be available between 9.00 am to 12.30 pm at a hub in Tonbridge or Maidstone.

Who can book these appointments?

Improved Access appointments are available for all patients in West Kent, regardless of where they are located. This means that patients can be seen by a clinical professional 7 days a week, 52 weeks of the year. It will be unlikely that you will be seen by your normal GP and it is likely that you will have to go to a different surgery to your registered practice for these appointments.

How can I book an appointment? 

In order to book these appointments, you contact your surgery reception staff as normal. You will not be able to phone the reception staff on Saturdays, Sundays / Bank Holidays or between 6.30 pm to 8.00 pm Monday to Friday.

NHS England

Call 111 when it's a concern, but less urgent than 999.

The NHS non-emergency number.

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.