Requests to Change GP Within the Practice

When you register with Tonbridge Medical Group, you and your family will be assigned a dedicated GP. You will normally see this GP for your appointments, except when they are on annual leave or unwell

The doctor-patient relationship is the foundation of quality care. The more apatient sees their own doctor, the more the doctor understands the patient’s needs. This personal relationship leads to better decision making.

We do appreciate, however, that sometimes patients may wish to change GPs within the practice. To have this considered, you must write to the practicemanager and explain the reasons for your request, however, all GPs at Tonbridge Medical Group adhere to the same strict NHS guidelines.

We are unable to accept requests that specify a doctor’s name or gender. We assign a GP based on who has space on their patient list. This is to ensure GPs are not overwhelmed and can offer safe care.

The practice feels that GPs and patients need time to develop a relationship, and moving patients to another GP can result in unnecessary repeat investigations when all that may be needed is for the patient to discuss their concerns with the doctor so that these can be resolved.

Whilst we strive to accommodate such requests to change GP, it should be noted that frequent changes of GP are a signal of a breakdown in the practice-patient relationship, and are not practical or advisable for your continuity of care. Patients who make frequent requests may be advised to register at an alternative practice.