Ordering a repeat prescription
Problems ordering your prescription online?
Use the Patient Access Support Centre before you call us.
Normally we require proof of ID to set up an account.
Email us to order your medication - email@example.com
Order through our webiste. Order Medication
We have a fully computerised system for prescriptions. Patients should have a request slip and this may be dropped in or posted .
Avicenna Pharmacy have a box in their chemist where patients can put their requests.
Repeat prescriptions are normally issued for one month at a time. This is recommended by our Clinical Commissioning Group. Under some circumstances (eg prolonged abscence from home) up to 3 months may be issued at a time.
To order online you will need a User ID number and password. Please ask at reception if you don't already have one.
We do not take requests over the phone because of the obvious risk of error.
If your repeat slip is lost, please send your request in writing.
Please allow three (3) working days, or 72 hours, before collection at the surgery and three (4) working days if collecting the prescription from your pharmacy.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.